The warehouse behind the distribution, on the same platform as the ask.
Receive, sort, store, order, ship. One ledger underneath.
Warehouse is the ImpactMatrix module for food banks and disaster relief warehouses. Create one or more sites, give your team role-based access, receive and sort donated goods, put pallets away in the right zone, hold and recall stock, take orders from partner agencies and ship them, with every movement written to a chain-of-custody record.
30-day free trial · ImpactVolunteer included · No credit card
What Warehouse is
Warehouse is the ImpactMatrix module for running the inside of a food bank or relief warehouse. An organization can create more than one site, add zones and items, and invite staff who each see only the screens their role opens. Goods are received against a receipt, sorted from mixed pallets, put away in a zone that matches their storage class, and tracked in a stock explorer with holds and recalls. Partner agencies order through an agency shop, the order desk approves and allocates, and pickers and drivers load and deliver. In a disaster, Operations switches on ICS disaster mode with operational periods, forms, a volunteer roster and certified volunteer hours.
What you can do
Every item is a screen in the module. Tab names are the real ones.
Create a warehouse, collection point or POD with its address and county, then add zones and items. A nonprofit can run more than one site.
Invite staff and give each a role such as Warehouse Manager, Receiver, Order Desk, Picker, Driver or Food Safety Officer. Staff sign in separately and see only what their role allows.
Open a receipt for each delivery and record the lines. Cold-chain items go on hold automatically, and food needs an expiry date before it can be made available.
Take a mixed pallet apart into new pallets, and log rejects by unit count so nothing disappears between the dock and the shelf.
Put each pallet in a zone that matches its storage class, frozen to freezer and refrigerated to cooler, or move a pallet to another of your own warehouses.
See what is on hand and where, by site, zone and pallet, with stock by age so expiring goods go out first.
Place a hold for temperature, recall, damage, expiry or inspection, release it later, and trace a recalled item to everywhere it went.
Partner agencies shop for the items they are eligible for, the order desk approves, and the request moves through allocation, picking and loading.
Stage, load and dispatch with a bill of lading, then confirm delivery, or mark an order ready for pickup at the dock.
Switch on disaster mode with an activation wizard, operational periods, objectives and ICS forms, and share a read-only view with an emergency operations center.
Run the roster, let volunteers check in and out at a kiosk after the safety message, and have a certifier sign off the hours.
Throughput, stock by age, holds and operation history, backed by an append-only record of every inventory-affecting action.
How it runs
Create your first warehouse
Add the site with its address and county, then its zones and the items you handle.
Add your team and partners
Give each staff member a role, and invite partner agencies by email. An agency that accepts waits for the order desk to approve it.
Receive, sort and put away
Open a receipt for the truck, record the lines, sort mixed pallets and put every pallet in the right zone.
Fill orders and ship
Approve agency requests, allocate stock, pick, load, dispatch and confirm delivery.
Pick your organization type
The module is the same. What you do with it is not.
Nonprofits
Food banks, pantries and relief organizations run their warehouses here, with agencies ordering from them.
Open the page →Foundations
Mostly relevant if you run a distribution hub of your own. Otherwise, see what your grantees' records look like.
Open the page →Government
Run your own sites, or receive a read-only view of a nonprofit's disaster operation as an EOC or county user.
Open the page →Suppliers
Weak fit. Suppliers usually keep their own warehouse system; use Shipment and supply listings for movement.
Open the page →Business
Your donations land as a receipt at the recipient's warehouse, and you get the confirmed delivery behind them.
Open the page →Academia
Campus pantries and university-run relief hubs can run a site and certify their volunteers' hours.
Open the page →Related modules
Every posted need travels the same path. Follow it forward or back.
Questions
Is Warehouse a full warehouse management system?
It is built for food banks and disaster relief warehouses: receiving, sorting, put away by zone, stock, holds and recalls, agency orders, picking and loading. Shipment remains the movement record between organizations, and Warehouse does not replace your accounting system.
Who can use Warehouse?
An organization creates its warehouses from the dashboard and invites staff who sign in with their own role. Partner agencies join a food bank's warehouse through an emailed invite, and government or EOC users can be given read-only access to a disaster operation.
What does disaster mode do?
Operations activates ICS-style structure for a response: states from Watch to Closed, operational periods with objectives, a roster, forms such as ICS 201, 209, 213RR and 214, situation reports and a demobilization checklist. Closing an operation needs a second approval.
How does it connect to Needs, Offers and Gifts in Kind?
A Gifts in Kind or Offer donation you claimed becomes the receiving run for the truck that arrives, and a shortfall found while allocating stock posts back as a real Need that donors across the platform can see.
How are recalls handled?
Any pallet can be placed on hold for temperature, recall, damage, expiry or inspection. The Holds and recalls screen lists active and released holds and lets you trace a recalled item through the warehouse.
Can volunteers' hours be documented?
Yes. Volunteers check in and out through a kiosk, and a volunteer certifier signs off each operational period's hours. Certified hours are part of the demobilization checklist.
One platform. Every day your mission matters.
The warehouse behind the distribution, on the same platform as the ask.
Stand up your first warehouse.
Thirty-day free trial, no credit card. Create a site and invite your team from the dashboard.
Start Trial Now, no credit card required