A weak fit, and we would rather say so.
Suppliers sell; warehouses hold and distribute.
Warehouse is built for food banks and relief sites that receive, store and distribute goods. Suppliers usually keep their own inventory system and use ImpactMatrix to list supply and ship it. If you do run a relief or distribution site, you can create a warehouse like any other organization.
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What Warehouse is
Suppliers on ImpactMatrix list products as supply, receive supply requests and ship through Shipment. Warehouse is a separate module for organizations that store and hand out goods. A supplier that also operates a distribution site can use both.
What you can do
Everything below is a screen or a field in the product, not a roadmap item.
Create a warehouse, collection point or POD with its address and county, then add zones and items. A nonprofit can run more than one site.
Invite staff and give each a role such as Warehouse Manager, Receiver, Order Desk, Picker, Driver or Food Safety Officer. Staff sign in separately and see only what their role allows.
Open a receipt for each delivery and record the lines. Cold-chain items go on hold automatically, and food needs an expiry date before it can be made available.
Take a mixed pallet apart into new pallets, and log rejects by unit count so nothing disappears between the dock and the shelf.
Put each pallet in a zone that matches its storage class, frozen to freezer and refrigerated to cooler, or move a pallet to another of your own warehouses.
See what is on hand and where, by site, zone and pallet, with stock by age so expiring goods go out first.
Place a hold for temperature, recall, damage, expiry or inspection, release it later, and trace a recalled item to everywhere it went.
Partner agencies shop for the items they are eligible for, the order desk approves, and the request moves through allocation, picking and loading.
Stage, load and dispatch with a bill of lading, then confirm delivery, or mark an order ready for pickup at the dock.
Switch on disaster mode with an activation wizard, operational periods, objectives and ICS forms, and share a read-only view with an emergency operations center.
Run the roster, let volunteers check in and out at a kiosk after the safety message, and have a certifier sign off the hours.
Throughput, stock by age, holds and operation history, backed by an append-only record of every inventory-affecting action.
How it runs
Create your first warehouse
Add the site with its address and county, then its zones and the items you handle.
Add your team and partners
Give each staff member a role, and invite partner agencies by email. An agency that accepts waits for the order desk to approve it.
Receive, sort and put away
Open a receipt for the truck, record the lines, sort mixed pallets and put every pallet in the right zone.
Fill orders and ship
Approve agency requests, allocate stock, pick, load, dispatch and confirm delivery.
Why this matters for suppliers
The problem
Vendors do not need a second inventory system, and a relief warehouse tool is not a replacement for a commercial one.
What the platform does
Supply listings and supply requests carry your catalogue to buyers, and Shipment carries the goods to them with a custody record.
What leadership sees
Requests, shipments and confirmed deliveries from the supplier side.
Is this the right fit?
Honest answer first.
Use ImpactMatrix when
You also run a relief or distribution site and want it on the same platform as your supply listings.
Use something else when
You need commercial inventory control. Keep your own system and use Supply and Shipment.
Where this sits in the chain
Every posted need travels the same path. Follow it forward or back.
Questions
Is Warehouse a full warehouse management system?
It is built for food banks and disaster relief warehouses: receiving, sorting, put away by zone, stock, holds and recalls, agency orders, picking and loading. Shipment remains the movement record between organizations, and Warehouse does not replace your accounting system.
Who can use Warehouse?
An organization creates its warehouses from the dashboard and invites staff who sign in with their own role. Partner agencies join a food bank's warehouse through an emailed invite, and government or EOC users can be given read-only access to a disaster operation.
What does disaster mode do?
Operations activates ICS-style structure for a response: states from Watch to Closed, operational periods with objectives, a roster, forms such as ICS 201, 209, 213RR and 214, situation reports and a demobilization checklist. Closing an operation needs a second approval.
Will recipients' warehouses see my supply?
Recipients see your supply listings and send supply requests. Their warehouse receives the goods when they arrive.
One platform. Every day your mission matters.
A weak fit, and we would rather say so.
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