Proof of fulfilment without building a portal for it.
Proof of fulfilment without building a portal.
Shipment records the movement from your dock to the recipient with chain of custody, ending in a delivery the receiving organization confirms — proof of fulfilment you would otherwise have to build or chase.
30-day free trial · ImpactVolunteer included · No credit card
What Shipment is
Shipment is the movement record in ImpactMatrix. An organization creates a shipment from a matched Offer or a completed Gifts in Kind claim, then tracks it from origin to recipient with chain of custody maintained along the way. The shipment feeds Deliveries, where the recipient confirms arrival and a receipt is generated.
What you can do
Real button and tab names — the module is the same for everyone; what you do with it is not.
Start from the accepted match or claim, not a blank form.
Record who released, carried and received the goods.
Status travels with the shipment, so nobody calls to ask if the truck left.
Confirmation at the far end closes the record and produces the receipt.
Why this matters for your organization type
The problem
Suppliers prove fulfilment with a dispatch note and then chase recipients for confirmation nobody has time to give.
What the platform does
An organization creates a shipment from a matched Offer or a completed Gifts in Kind claim, then tracks it from origin to recipient with chain of custody maintained along the way. The shipment feeds Deliveries, where the recipient confirms arrival and a receipt is generated.
What you walk away with
Recipient-confirmed delivery records against every order you fulfil.
Coordination logistics, not a warehouse system
Freight and warehouse platforms suit organizations with their own docks, barcodes and carrier contracts. Most in-kind movement is not that. Shipment records what left, who held it and that the recipient confirmed — between organizations, not inside a building.
Use ImpactMatrix when
You can serve humanitarian and disaster demand and want to be found at the moment of need.
Use something else when
You need tender management, e-procurement workflow or warehouse management.
Where to go next
Same module, different job. Start with the org hub if you are still scoping.
Questions
Does this integrate with our carrier or ERP?
Treat it as a coordination record rather than a logistics integration, and confirm any integration requirement before you build a process around it. Your ERP, quoting and invoicing stay where they are.
Why is recipient confirmation better than a dispatch note?
Because it is attested by the party that received the goods. For humanitarian buyers who have to evidence sourcing and receipt, that difference is the whole point.
What does this cost a supplier?
Supplier pricing is by annual revenue tier, then per seat within that tier: $199/seat (Small Vendor, 1–10 seats), $499/seat (Regional Vendor, up to 25), $999/seat (National Vendor, up to 50) and $1,499/seat (Enterprise Vendor, up to 100), each with a matching monthly token allowance. Strategic Partner is by custom quote. The 30-day free trial requires no credit card, which is the cheapest way to see whether the demand on the network fits what you stock.
What is chain of custody for donated goods?
Chain of custody is the record of everyone who handled a donation between donor and recipient. In ImpactMatrix, a shipment created from a matched Offer or claimed Gifts in Kind listing carries that record from origin to recipient and ends with a confirmed delivery.
One platform. Every day your mission matters.
Proof of fulfilment without building a portal for it.
See Shipment on your own data.
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