The group text, with a memory.
Rooms that stay next to the needs.
For nonprofits, ImpactChat is where a response is coordinated: an event room for the operation, direct messages with partners, and a call when talking is faster.
30-day free trial · ImpactVolunteer included · No credit card
What ImpactChat is
Nonprofits use event rooms for a response or drive and direct messages for partners, with canvas, polls and calls on top. Internal Matrix has its own private Internal Chat with channels.
What you can do
Everything below is a screen or a field in the product, not a roadmap item.
Talk across the network, or one to one, without leaving the platform.
Create a room for a response or drive, add sub-rooms, and start from a template.
Launch a fully structured event room from a template in one click.
Write and share a document together beside the conversation.
Ask the group a question with a poll, and call someone in with a mention.
Start an audio or video call from an event room. Everyone in the room is notified and can join while it runs.
Share photos, documents, voice notes and your location, and forward a message.
Keep members-only conversation, including private channels, inside an Internal Matrix, separate from the public chat.
How it runs
Set your chat name
Complete your organization profile, then choose an ImpactChat username the first time you open it.
Join or create a room
Open Global Chat, create or join an event room, or start a direct message.
Coordinate
Share a canvas, poll the group or start a huddle when typing is too slow.
Why this matters for nonprofits
The problem
Coordination scatters across texts and email, and nobody can find the decision.
What the platform does
Rooms live beside the needs, offers and shipments they discuss.
What leadership sees
A conversation record that outlasts any one coordinator.
Is this the right fit?
Honest answer first.
Use ImpactMatrix when
Your team and partners coordinate a response and want the conversation on the platform.
Use something else when
You need a company-wide messaging tool. ImpactChat is for coordination around needs and offers.
Where this sits in the chain
Every posted need travels the same path. Follow it forward or back.
Questions
Is ImpactChat separate from Internal Chat?
Yes. ImpactChat is the public coordination layer. Internal Chat is confined to an Internal Matrix's members and sits beside the private needs and shipments they concern.
Can we make a room for one disaster?
Yes. An event room can have nested sub-rooms up to two levels deep, and you can start from a template instead of a blank room.
Can we call from the chat?
Yes. Start an audio or video call from any event room. Everyone in the room is notified, and calls end automatically after 10 minutes.
Can partners join our room?
Yes. You can invite new or existing organizations into a response by email from the sidebar.
One platform. Every day your mission matters.
The group text, with a memory.
Open a room for your next response.
Thirty-day free trial, no credit card. ImpactChat is included with the platform.
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