Chain of custody, ready for the reimbursement file.
Chain of custody, for the reimbursement file.
Shipment records movement from origin to recipient with chain of custody, created from an accepted match or claim. For an agency it is the documentation that an after-action review and a reimbursement file both require.
30-day free trial · ImpactVolunteer included · No credit card
What Shipment is
Shipment is the movement record in ImpactMatrix. An organization creates a shipment from a matched Offer or a completed Gifts in Kind claim, then tracks it from origin to recipient with chain of custody maintained along the way. The shipment feeds Deliveries, where the recipient confirms arrival and a receipt is generated.
What you can do
Real button and tab names \u2014 the module is the same for everyone; what you do with it is not.
Start from the accepted match or claim, not a blank form.
Record who released, carried and received the goods.
Status travels with the shipment, so nobody calls to ask if the truck left.
Confirmation at the far end closes the record and produces the receipt.
Why this matters for your organization type
The problem
Donated goods pass through more hands than purchased goods, and the trail is usually text messages.
What the platform does
An organization creates a shipment from a matched Offer or a completed Gifts in Kind claim, then tracks it from origin to recipient with chain of custody maintained along the way. The shipment feeds Deliveries, where the recipient confirms arrival and a receipt is generated.
What you walk away with
A custody trail from origin to recipient for every movement in the response.
Coordination logistics, not a warehouse system
Freight and warehouse platforms suit organizations with their own docks, barcodes and carrier contracts. Most in-kind movement is not that. Shipment records what left, who held it and that the recipient confirmed \u2014 between organizations, not inside a building.
Use ImpactMatrix when
You own or support the volunteer-and-donations function for a jurisdiction.
Use something else when
You need incident management, damage assessment or official public alerting.
Where to go next
Same module, different job. Start with the org hub if you are still scoping.
Questions
Does this replace resource ordering in our systems?
No. Resource ordering and mutual aid stay in the systems your jurisdiction already uses. This records donated and coordinated goods moving between organizations, which those systems generally do not cover.
Is the custody record sufficient for audit?
It records who released, carried and received goods, and the recipient's confirmation. Whether that satisfies a particular audit or reimbursement standard is a question for your finance and compliance staff.
How is this priced for a government agency?
Government plans are priced by population served, so the figure depends on your jurisdiction — contact sales for scoping. You can evaluate the platform first on the 30-day free trial, which needs no credit card and no procurement cycle.
What is chain of custody for donated goods?
Chain of custody is the record of everyone who handled a donation between donor and recipient. In ImpactMatrix, a shipment created from a matched Offer or claimed Gifts in Kind listing carries that record from origin to recipient and ends with a confirmed delivery.
One platform. Every day your mission matters.
Chain of custody, ready for the reimbursement file.
See Shipment on your own data.
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