ImpactMatrix
For business · ImpactChat

The thank-you and the logistics, in one thread.

Partner conversations beside the donation.

For business teams, ImpactChat keeps the conversation with nonprofit partners next to the donation it concerns.

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What ImpactChat is

Business teams chat with recipients of a Gifts in Kind listing, join event rooms for a response and use direct messages with partners.

What you can do

Everything below is a screen or a field in the product, not a roadmap item.

Global chat and direct messages

Talk across the network, or one to one, without leaving the platform.

Event rooms

Create a room for a response or drive, add sub-rooms, and start from a template.

Event templates

Launch a fully structured event room from a template in one click.

Canvas

Write and share a document together beside the conversation.

Polls and mentions

Ask the group a question with a poll, and call someone in with a mention.

Huddles

Start an audio or video call from an event room. Everyone in the room is notified and can join while it runs.

Attachments and locations

Share photos, documents, voice notes and your location, and forward a message.

Internal Chat

Keep members-only conversation, including private channels, inside an Internal Matrix, separate from the public chat.

How it runs

01

Set your chat name

Complete your organization profile, then choose an ImpactChat username the first time you open it.

02

Join or create a room

Open Global Chat, create or join an event room, or start a direct message.

03

Coordinate

Share a canvas, poll the group or start a huddle when typing is too slow.

Why this matters for business

The problem

Donation logistics get coordinated across email chains.

What the platform does

The conversation lives on the claim and shipment.

What leadership sees

A cleaner record of how a donation was arranged.

Is this the right fit?

Honest answer first.

Use ImpactMatrix when

You donate through the platform and want logistics conversations on it too.

Use something else when

You need an employee communications platform.

Where this sits in the chain

Every posted need travels the same path. Follow it forward or back.

DashboardImpactChat overviewInternal MatrixDashboardAI Match

Questions

Is ImpactChat separate from Internal Chat?

Yes. ImpactChat is the public coordination layer. Internal Chat is confined to an Internal Matrix's members and sits beside the private needs and shipments they concern.

Can we make a room for one disaster?

Yes. An event room can have nested sub-rooms up to two levels deep, and you can start from a template instead of a blank room.

Can we call from the chat?

Yes. Start an audio or video call from any event room. Everyone in the room is notified, and calls end automatically after 10 minutes.

Can we run a private chat for our preferred partners?

Yes. Internal Matrix has its own Internal Chat for members only.

Impact Created Annually

The coordination we've helped make possible — and what we're building next for every organization.

52,000+
Organizations Connected
$1.5B Annually
Aid Moved Worldwide
200+ yrs
Collective Expertise
Impact created annually · Built for every community, every crisis, every mission
Using ImpactMatrix as another organization type? See nonprofits, foundations, government, suppliers and academia.
Everyday Use Cases

One platform. Every day your mission matters.

The thank-you and the logistics, in one thread.

Open a room for your next response.

Thirty-day free trial, no credit card. ImpactChat is included with the platform.

Start Trial Now, no credit card required