IM

Cancellation & Refund Policy

Effective Date: November 1, 2025

The Services are primarily free and facilitate needs-offers matching. This Policy covers account cancellation and matching registrations. If payments or donations are involved (e.g., via integrated features), additional terms may apply.

⚠️ STRICT NO-REFUNDS POLICY — All payments are final and non-refundable under any circumstances.

1. Account Cancellation

You may cancel your account at any time by contacting[email protected]. Upon cancellation, access ceases, and data may be deleted per our Privacy Policy. We may cancel accounts for violations without notice.

2. Matching Registration Cancellation

You can cancel needs/offers registrations via your account or by contacting the organizer. Cancellations return spots to inventory. No-shows may affect future access.

3. Refunds

Fees charged (e.g., for corporations, supply-chain partners, or other premium features) are non-refundable, regardless of cancellation timing or reason. No exceptions will be made.

4. Changes and Cancellations by Us

We may cancel matches or features without notice; we are not liable for resulting losses, and no refunds will be provided.

Questions

Email us at[email protected].