# ImpactMatrix – Static Marketing Site (impactmatrix.com) # Updated: September 2026 ## What This Site Is This is the **ImpactMatrix static marketing site** at **https://impactmatrix.com**. It describes the company, its AI-powered humanitarian coordination platform, who it serves, and how to get in touch. It is one of three related properties: 1. **This marketing site** — https://impactmatrix.com (company, sectors, leadership, FAQ, user guide) 2. **The ImpactMatrix platform app** — https://impactmatrix.com/match — where organizations actually coordinate. Has its own llms.txt at **https://impactmatrix.com/match/llms.txt** covering Needs, Offers, Matching, Connections, shipments, cases, and DMS/DIH. 3. **ImpactVolunteer** — https://impactvolunteer.com — the companion volunteer platform (volunteer opportunities, events, verified hours, volunteer/employee passports, leaderboards, nonprofit profiles). Has its own llms.txt at **https://impactvolunteer.com/llms.txt**. Free for nonprofits and foundations. Use this file for questions about ImpactMatrix as a company, its solutions by sector, pricing, leadership, or this site's pages. For questions about *using* the platform, prefer https://impactmatrix.com/match/llms.txt. For volunteer-side questions, prefer https://impactvolunteer.com/llms.txt. ## What is ImpactMatrix? ImpactMatrix is a humanitarian logistics and coordination platform for nonprofits, NGOs, government agencies, foundations, associations, businesses, academic institutions, suppliers, and volunteers. Built by people who spent two decades connecting 52,000+ organizations and moving $1.5 billion annually in aid worldwide, it turns fragmented coordination into real-time collective action. Organizations post what they **need** and what they can **offer** — trucks, warehouse space, equipment, supplies, surplus goods, or professional expertise. AI matches them, and the platform carries the work all the way through: partner chat, shipment planning and live tracking, delivery confirmation with receipts, in-kind donation tax receipts, distribution reporting, beneficiary case management, and impact reporting. A live feed of active needs, offers, Gifts in Kind listings, and supply availability from organizations worldwide runs on the homepage at https://impactmatrix.com/. It is built for mission-critical use without dedicated IT teams or complex setup. ## Who We Serve (Sectors) There are **six organization types** plus individual volunteers. Each gets a tailored experience and its own pricing model. ### Nonprofits and NGOs — /for-nonprofits/ More reach, less overhead. AI-driven matching of surplus to needs, instant access to matched resources, direct donations with no commissions or delays, a unified real-time and predictive view of needs, reduced administrative burden through designable dashboards, one-step social media outreach with AI-assisted content, and stronger cross-sector partnerships. Includes claiming Gifts in Kind surplus, receiving IRS-compliant tax receipts, filing distribution reports, and managing beneficiary cases. ### Government Agencies — /for-government/ Real-time insight and coordinated response. A unified intelligence layer across local, state, and federal jurisdictions: real-time matching of needs to resources, live disaster intelligence, volunteer mobilization for civic projects, resource allocation across jurisdictions, crisis anticipation and preparation, transparent and auditable reporting, and community resiliency building per U.S. national manual recommendations. Government becomes the catalyst for coordinated civic action. ### Private Sector and Corporates — /for-businesses/ Purpose with measurable impact. Deploy goods, services, and expertise where impact is greatest or to a preferred nonprofit. List surplus inventory as Gifts in Kind with tax-receipt details. Measure CSR ROI with transparent, verifiable data and report ESG outcomes across frameworks including CSRD export. Build community relationships and participate in coordinated cross-sector action with nonprofits, government, and academic partners. ### Foundations and Associations — /for-foundations/ Multiply and measure your good work. Designable dashboards for nonprofit metrics, educated grant decisions backed by verified data, easy two-way outreach and reporting between funder and grantees, metrics that encourage and measure community volunteer involvement, incentives that draw business into civic engagement, and direct donations with no commissions. Covers both foundations and 501(c)(6) associations. ### Academic Institutions — /for-academia/ Knowledge meets action. Mobilize students and faculty for ongoing civic engagement and service learning, apply research and innovation to real-world challenges, strengthen community partnerships and local footprint, donate surplus equipment, and support both crisis response and everyday civic life as anchor institutions. ### Suppliers — /for-suppliers/ Verified vendors list supply availability so organizations can source essential products when no suitable internal offer exists. Priced by annual revenue tier, then per seat within that tier, each tier carrying a matching monthly token allowance. Suppliers can share one plan with teammates via User Allotment. ### Volunteers — /for-volunteers/ Volunteers are the human engine of impact. Join local and statewide civic efforts matched to interests, skills, and availability. Respond to urgent community needs in real time. Contribute skills, time, and compassion to a nonprofit of your choice. Find available paid positions in the nonprofit sector. Track volunteer hours. Skills-based matching delivers 74% higher utilization. Volunteers use the platform free — primarily via https://impactvolunteer.com. ## Platform Capabilities (Shipped) ### Needs and Offers - Post needs and offers in five categories: **General · Transportation · Warehousing · Equipment · Expertise** - Set quantity, priority, location, sub-category, condition, and delivery range - Tag any need or offer to an **Event** to group one response together - Edit, monitor status, and close listings; only the creating organization can close one - **Fulfilment tracking**: promised vs delivered meters against a total, with several helpers contributing to one listing; short deliveries free only the undelivered part, disputes re-open only the remainder; listings auto-close when delivered reaches the total ### Matching and Discovery - **AI Match dashboard** — scored need/offer recommendations with confidence scores and match reasoning; Need Intelligence and Offer Intelligence views; filters by match strength, category, and location; completed connections excluded - **AI Supply Intelligence** — supply-side matching and recommendations - **Nearby Finder** — map-based geospatial discovery of needs and offers by city and radius, filterable by type - **Offers & Needs Finder** — public browsing of live listings - Connection flow: request → review → accept/reject → withdraw, with status tracked per card and a Sent Requests view ### Communication - Real-time partner chat unlocked on accepted connections, with photos, documents, and voice messages - **ImpactChat** — broader messaging: global and direct channels, event rooms, canvas, lists, templates, and help - Real-time notifications for connection requests, acceptances, rejections, withdrawals, shipment status changes, and story engagement ### Logistics and Delivery - **Shipment planning** from accepted connections, pulling items from Available Needs, Available Offers, Gifts in Kind, and Supply sources - Pickup/delivery locations, route previews, live map tracking, status timelines, immutable delivery events - **Public tracking links** for external stakeholders - **Delivery confirmation** — recipient enters quantity received and arrival date plus optional condition notes, photo, and location; full arrivals are marked verified, partial arrivals notify the sender who can ship the remainder as a new round on the same delivery, and problems can be reported for platform review - **Delivery receipt PDFs** generated on confirmation for Need/Offer connections and Supply requests, emailed to both parties and downloadable from the Deliveries tab ### Gifts in Kind (GIK) / Surplus - Marketplace for surplus goods: corporate and academic donors list inventory with condition, quantity, delivery options, and tax-receipt details - Nonprofits browse, claim, and track under Received Goods; rejected claims show a clear status and reason - AI matching helps donors discover relevant nonprofits - **IRS-compliant GIK tax receipts** issued and downloadable once the recipient confirms delivery - Listings remain editable after creation ### Reporting and Compliance - **Distribution reports** — distribution method, beneficiary groups, people reached, geographic coverage, dates, and SDG alignment; saved as drafts or submitted, with dashboard totals for reports and beneficiaries reached - **CSR / ESG dashboards** — impact tracking and ESG metric submission across frameworks, including CSRD export - Designable dashboards for grant compliance, public accountability, and CSR ROI - Tax receipts, delivery receipts, and full audit trails ### Case Management - Track individual beneficiary cases from intake through resolution: person and case details, assessments, team assignment, referrals to partner organizations, and a complete audit log of every change - **AI Intake** — upload a PDF or image of a field report or paste a description; fields are extracted and pre-filled, AI-filled vs manual fields are flagged, missing required data is surfaced, and possible duplicate people are warned about before saving - Built for disaster-relief and social-service teams managing people, not just goods - Dedicated case portal and login for case workers ### Intelligence - **HIH — Humanitarian Intelligence Hub**: live disaster alerts, active-disaster view, geospatial and emergency data, historical incidents - **DIH / DMS — Disaster Information Hub / Disaster Management System**: disaster data aggregated from dozens of global sources, normalized and continuously monitored, with analytics for response planning - **Data Vault** — operational data anchored to standardized geographic hierarchies (states, counties, FEMA regions, FIPS codes) supporting risk and vulnerability analysis, infrastructure visibility such as shelters and hospitals, historical disaster patterns, and regional prioritization - Interactive globe and disaster map on the homepage ### Network and Access - **Internal Matrix (Internal Branch)** — a private network with trusted partner organizations where shared needs, offers, and shipments are visible only to members; admins manage members and apply their own branding. Seat-based access. - **Invites** — bring users on by email individually or in bulk via CSV, with sent/accepted/expired tracking; corporate, academic, and government organizations can invite **sub-branches** for a connected multi-branch structure - **User / Seat Allotment** — nonprofits and foundations invite team under their plan; each invitee gets an independent account with billing borrowed from the plan, endable by either side at any time - **Refer & Earn** — eligible nonprofits on a paid plan get a referral link and earn 20% of a referred organization's monthly subscription for 12 months, paid monthly, with referral and earnings tracking - **Verification** — email one-time-code verification at registration; nonprofits can upload registration documents such as proof of 501(c)(3) status for review - **Organization ratings** and verified-partner trust signals ### Other - **Events** — group related needs and offers around one situation (disaster response, drive, relief operation) with a type, description, and up to four locations - **Impact Stories** — publish narratives with title, summary, rich content, tags, images, or video to a community feed with likes, comments, and sharing - **Suppliers** — discover essential products from verified external sources with nearby availability - **Open Data Request** — request access to platform data - **Integrations** — Airtable, Notion, and Google Drive - One-step social media distribution with AI-assisted content creation - Multi-language support via in-page translation ## Pricing Every organization type starts with a **30-day free trial — no credit card required**. 10% off annual billing. Plans are chosen from the dashboard after signing up. Full detail: https://impactmatrix.com/match/pricing - **Nonprofits and Foundations** — seat-based. Starter $29.99/month (just you) · Growth $24.99/seat (you + 1–9) · Community $19.99/seat (you + 10–49) · Enterprise $14.99/seat (you + 50–249) · National (you + 250+) by custom quote. Seat #1 is always the admin and is never an invite slot, so invite capacity is one less than total seats. ImpactVolunteer is always free for these two types. - **Government** — **Contact Sales only.** Government deployments are scoped and quoted per jurisdiction; no public price list. Contact connect@impactmatrix.com. - **Businesses and Academic Institutions** — priced **per seat**; pick exactly how many employee or student seats you need. From $9.99/seat (Small Business, smallest tier) down to $1.00/seat (Enterprise, largest tier), with Fortune 1000 by custom quote. Invited via **Member Allotment** — every seat is invitable, with no seat reserved for the admin. - **Suppliers** — priced by annual revenue tier, then **per seat within that tier**: from $199/seat (Small Vendor, 1–10 seats) up to $1,499/seat (Enterprise Vendor, 1–100 seats), each with a matching monthly token allowance. Strategic Partner (global scale) by custom quote. Suppliers can share one plan via **User Allotment**, like nonprofits and foundations. - **Volunteers** — free. Seat sharing covers access to **both ImpactMatrix and ImpactVolunteer**. Two distinct mechanisms: - **User Allotment** (nonprofits, foundations, suppliers) — seat #1 is always the admin and is never an invite slot, so invite capacity is one less than total seats. Each invitee gets an independent account with billing borrowed from the plan, endable by either side. - **Member Allotment** (businesses, academic institutions) — every seat is invitable, no admin-reserved seat. Members cannot manage their own billing or leave on their own; add/remove is admin-only. Shares the same invite list as ImpactVolunteer's Invite Employee/Student tab, so either platform can invite, revoke, or reinvite. ## Frequently Asked Questions — /faq/ The full FAQ at https://impactmatrix.com/faq/ has 35 questions across General, Technical, Logistics, and Safety, with complete answers marked up as FAQPage structured data. Highlights: **What is ImpactMatrix?** A humanitarian logistics and coordination platform connecting organizations that need help with those who have resources to share — trucks, warehouse space, supplies, surplus goods, or expertise. Smart matching, real-time shipment tracking, in-kind donations, case management, and impact reporting in one place. **How does the matching system work?** Post a need or offer and other organizations respond. Track each listing's status from your dashboard, review incoming requests, chat directly, then accept or reject the connection. **Who can join?** Six organization types — nonprofits (NGOs and 501(c)(3)/501(c)(6) associations), foundations, businesses, academic institutions, government agencies, and suppliers. Individuals can join as volunteers to find opportunities and log hours. **Is there a cost?** 30-day free trial for all types. See the Pricing section above. **Is data secure?** Yes. Industry-standard encryption, authenticated sessions protected with secure HttpOnly cookies and server-side route protection. Private data is only shared with verified partners once you agree to a match. **Can I track shipments?** Yes — end-to-end from offer through delivery, with live map tracking, public tracking links, delivery confirmation, and receipt PDFs. **What is Gifts in Kind?** A surplus-goods marketplace. Donors list inventory; nonprofits claim it; accepted donations flow into shipment tracking, and an IRS-compliant tax receipt is issued once delivery is confirmed. ## URL Structure – Static Site (Authoritative) Home: - https://impactmatrix.com/ Company: - https://impactmatrix.com/about/ — company, sectors, capabilities, leadership - https://impactmatrix.com/team/ — leadership bios - https://impactmatrix.com/contact/ — demos, partnerships, getting started Solutions: - https://impactmatrix.com/solutions/ — overview by organization type - https://impactmatrix.com/for-nonprofits/ - https://impactmatrix.com/for-government/ - https://impactmatrix.com/for-businesses/ - https://impactmatrix.com/for-foundations/ - https://impactmatrix.com/for-academia/ - https://impactmatrix.com/for-suppliers/ - https://impactmatrix.com/for-volunteers/ Features — audience-neutral, one page per module: - https://impactmatrix.com/features/ — index of all 12 - https://impactmatrix.com/features/ai-match/, dashboard/, find-supplies/, gifts-in-kind/, case-management/, shipments/, deliveries/, humanitarian-intelligence-hub/, invite/, internal-matrix/, refer-and-earn/, user-allotment/ Typed feature pages — the same 12 modules, written per organization type (72 total): - https://impactmatrix.com/nonprofits//, /foundations//, /government//, /businesses//, /academia//, /suppliers// — module slugs match the Features list above Everyday use cases — scenario-driven, not persona- or feature-driven: - https://impactmatrix.com/use-cases/ — index of all 15 - https://impactmatrix.com/use-cases/food-bank-coordination/, food-pantry-coordination/, disaster-coordination/, shelter-operations/, winter-relief-drives/, beneficiary-management/, business-in-kind-donation/, community-health-outreach/, donor-stewardship-campaigns/, employee-skills-based-volunteering/, festival-and-holiday-giving/, grant-compliance-reporting/, quarterly-esg-reporting/, school-supply-programs/, youth-training-programs/ How to choose — product-class comparisons, no vendor named negatively: - https://impactmatrix.com/compare/ — index and published five-criteria method - https://impactmatrix.com/compare/disaster-coordination-software/, food-bank-sourcing-tools/, gifts-in-kind-platforms/ Answer pages — direct, citable definitions and how-tos: - https://impactmatrix.com/what-is-a-gifts-in-kind-platform/ - https://impactmatrix.com/what-is-a-humanitarian-intelligence-hub/ - https://impactmatrix.com/what-is-chain-of-custody-for-donated-goods/ - https://impactmatrix.com/how-to-donate-surplus-inventory/ - https://impactmatrix.com/in-kind-donation-tax-receipts/ - https://impactmatrix.com/donations-management-software/ - https://impactmatrix.com/nonprofit-partner-network-software/ - https://impactmatrix.com/volunteer-and-in-kind-platform/ - https://impactmatrix.com/unsolicited-donations-management/ - https://impactmatrix.com/ai-need-offer-matching/ - https://impactmatrix.com/county-nonprofit-resource-matching/ - https://impactmatrix.com/disaster-supply-lists/ Support and documentation: - https://impactmatrix.com/faq/ — 35 Q&As across General, Technical, Logistics, Safety - https://impactmatrix.com/user-guide/ — 23-section step-by-step walkthrough Legal: - https://impactmatrix.com/privacy-policy/ - https://impactmatrix.com/terms-of-use/ International / localized disaster-response campaign pages: - https://impactmatrix.com/ja/kumamoto-jishin-2026/ — Japanese, 2026 Kumamoto earthquake response - https://impactmatrix.com/ja/saigai-shien/ — Japanese, general disaster support - https://impactmatrix.com/es/incendios/ — Spanish, wildfire response - https://impactmatrix.com/fr/feux-de-foret/ — French, wildfire response - https://impactmatrix.com/colombia/ — Spanish (Colombia), earthquake response All root-domain URLs use a **trailing slash**. Omitting it causes a redirect. Platform app (match) — note: **no trailing slash** on these: - https://impactmatrix.com/match - https://impactmatrix.com/match/pricing - https://impactmatrix.com/match/getStarted - https://impactmatrix.com/match/offers-needs-finder - https://impactmatrix.com/match/stories - https://impactmatrix.com/match/hih - https://impactmatrix.com/match/llms.txt Volunteer platform: - https://impactvolunteer.com - https://impactvolunteer.com/llms.txt Machine-readable indexes: - https://impactmatrix.com/sitemap.xml — marketing site - https://impactmatrix.com/match/sitemap.xml — platform pages plus every public need, offer, and story - https://impactmatrix.com/robots.txt ## User Guide Sections — /user-guide/ Each section is deep-linkable by anchor, e.g. https://impactmatrix.com/user-guide/#gik Sign Up (#sign-up) · Log In & Complete Profile (#log-in-profile) · Create a Need (#create-need) · Create an Offer (#create-offer) · Events (#events) · Apply / Connect (#apply-connect) · Accept or Reject (#accept-reject) · Fulfilment Tracking & Closing a Listing (#fulfilment) · Chat (#chat) · AI Match (#ai-match) · Suppliers (#suppliers) · Gifts in Kind (#gik) · Distribution Reports (#distribution-reports) · Shipment (#shipment) · Confirm Delivery (#confirm-delivery) · CSR / ESG Dashboard (#csr) · Case Management (#case-management) · HIH (#hih) · Internal Matrix (#internal-branch) · Invite (#invite) · Refer & Earn (#earn-refer) · Plans & Free Trial (#billing) · User Allotment (#user-allotment) ## Leadership - **Governor Scott McCallum, PhD** — CEO; Wisconsin's 43rd Governor; scaled Aidmatrix globally impacting millions; named a Top 25 Doer in U.S. technology; EY Entrepreneur of the Year; PhD in Integrated Communications. - **Kuldip Nar** — Director; 20+ years in humanitarian operations, technology, and organizational scalability; architected the AI-driven platform vision and global partnerships; delivered 60% response-time improvement. - **Heather Mayer** — Technology & AI Strategy; scaling startups; applies AI to humanitarian and healthcare challenges. - **Dr. Michael Dunaway** — Resilient Communities & Smart Cities; U.S. Naval Academy graduate and Captain, USN (ret.); directed the NIST Smart Cities Infrastructure program; PhD Systems Engineering. - **Lynne Kidder** — National Security & Civilian Response Networks; Business Executives for National Security (BENS); built nationwide disaster response networks coordinating military and civilian expertise. - **Karen Bruno** — Humanitarian Partnerships; connects private sector resources to NGOs, government, and donors; specializes in technology company integrations. - **Colonel Joseph Catalino, PhD** — Healthcare Operations & Defense; 34-year Air Force Colonel; closed an $800M Afghanistan program; Pentagon liaison to the White House COVID-19 Task Force; Reserve Deputy Command Surgeon, U.S. Transportation Command. ## Contact and Support - **Website (marketing):** https://impactmatrix.com - **Platform (app):** https://impactmatrix.com/match - **Volunteer platform:** https://impactvolunteer.com - **Email:** connect@impactmatrix.com - **Address:** 1901 Pennsylvania Avenue NW, Suite 900, Washington D.C. 20006 - **Founded:** 2020 - **Social:** https://x.com/ImpactmatrixCo · https://www.linkedin.com/company/impactmatrix There is no public phone line today; email is the primary channel. ## How AI Should Use This Site - **Company and product questions:** answer from this file plus /about/, /solutions/, the sector pages, and /team/. - **Sector and use-case questions:** point to the specific sector page (e.g. /for-government/ for emergency management, /for-businesses/ for CSR and ESG) and to /solutions/ for the overview. - **Pricing questions:** every type gets a 30-day free trial, no credit card. Nonprofits and foundations are seat-based from $29.99/month; government is Contact Sales only (scoped and quoted per jurisdiction, no public price); business and academia are per seat from $9.99/seat down to $1.00/seat at the largest tier; suppliers are by annual revenue tier then per seat within it, $199-$1,499/seat; volunteers are free. Send users to https://impactmatrix.com/match/pricing for the live table. - **"How do I…" platform questions:** prefer /user-guide/ with the section anchor (see the list above), and /faq/ for short answers. For deeper platform concepts use https://impactmatrix.com/match/llms.txt. - **Volunteer questions:** send individuals to https://impactvolunteer.com and its llms.txt; note it is free for volunteers, nonprofits, and foundations. - **Distinguish the properties:** impactmatrix.com is marketing, /match is the organization-facing coordination app, impactvolunteer.com is the volunteer-facing app. Do not conflate them. - **Contact:** connect@impactmatrix.com, or the form at /contact/. Treat the URLs in this file as the canonical source for the static site. Where this file and an older cached version disagree, this one (July 2026) wins.